FAQ

Where does this store ship from?

Austin, Tx

What is this store's return and exchange policy?

Items must be returned within 7 days .
Refund will be given as exchange or store credit.

Refund policy details:
We accept returns on unused merchandise for an exchange or store credit. Please note that Shipping Fees are non-refundable. When exchanging items please be sure to indicate your replacement choices including color, size, and style.

Do you accept orders placed outside of the US?

We ship Worldwide!

How long will it take to receive my order?

In Stock Items:
Once shipped most domestic orders take anywhere from 2 to 7 business days to arrive depending on the efficiency of your local postal service.

International orders arrive in about 1-2 weeks.

Custom Orders:
Custom made garments require approximately 6-8 weeks to complete.

Bulk Discounts

Discounts are based on quantity per item/color.
You can mix sizes to equal required amount.
-Buy 6 or more, receive 10% discount
-Buy 12 or more, receive 20% discount

*Combined shipping for bulk orders is $9.99 first item + $2 each additional item.

This offer excludes bindis, body chains, handcrafted accessories and sale items.

Layaway Plan

Yes, we do offer a layaway plan! Please contact us to arrange a payment plan that works for you.

Contact the Designer

ScarletsLounge@gmail.com

Legal

Copyright © Scarlet's Lounge 2011. All Rights Reserved.
All text, graphics, design, patterns, photos and other works are the copyrighted works of Scarlet's Lounge. Any redistribution or reproduction of any materials herein is strictly prohibited.

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.